The verb form of bellyache is what I am referring to.  It is to complain or bellyache about simple matters that are not taken care of for the customer.  It’s simply asking for a solution to a mishap or bad service.

I know, as a business person you can see them coming from a mile away.  It’s the determined look they have to get a problem brought to your attention.  To them it is a problem that is eating away at them and they will not be happy until you have gone above and beyond to take care of what is probably a simple problem that shouldn’t have happened in the first place.

First let me clarify the value of quality service. I believe that great service retains the customers you already have, attracts more customers, and develops a reputation that encourages customers to do business with you in the future.

How to tell if your current employees are worth developing.  

How Disney truly does have a Magical Kingdom when it comes to customer service.

Thinking about doing some customer service surveys? Read this before you do.