Dear John! I have heard a lot of you as a guru. Your business books are my favorite! Your lecture was brilliant and very useful! Your recommendation will help us to keep leading positions of our company! Thank  you  very much!!  Hope to see you  again!

Are you Born to be a CEO? She was.

How to tell if your current employees are worth developing.  

How Disney truly does have a Magical Kingdom when it comes to customer service.

If you focus on your competition, you will constantly be playing catch-up. While you and your competitors are busy fighting over fractions of a market-share point, someone else will come in and completely change the game.