Are you going to copy Amazon in 2018 and deliver great customer service?
I suspect when December is over Amazon will have grown about $40 billion in 2017. Jeff Bezos, the founder, is now the wealthiest person in the world.
Meeting top executives of Saudi Airlines and Talal last month I ran into the most customer driven security guard of my entire life. His name is Talal AlHarbi.
There are a variety of core skills or steps necessary to become a Service leader. Take these 7 skills and implement them into your Customer Service Practices today!
Fewer than half of unhappy customers will bring a complaint to your attention. Those who never say anything will tell an average of 11 or more people about their bad experience. It is important that we recognize complaints as opportunities!
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