The 5 Tenets of Customer Service: Do You Have Them?
Customer Service is important. It does, in fact, make a difference and can be the distinction between a loyal customer and one that says “good bye and good riddance.†Many companies wrongly focus on one aspect of customer service and pride themselves on their mastery of it. These 5 tenets must all be in place for customer service to succeed.
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High Tech, High Touch
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The Foundation of Customer Service
Every one of these tenets is an essential part of high quality customer service. Can your company afford to lose business by missing even one of these basic traits?