Join us in Minneapolis, May 12-15, for our annual Worldwide Customer Service Certification Seminar. Registration is $2297 and includes over $1,700 in facilitator and participant materials.

Certification Seminars

• FEELINGS: https://customer-service.com/shop/programs-for-employees/feelings-for-retail-service/
  
• LEADING EMPOWERED TEAMS: https://customer-service.com/shop/programs-for-managers/leading-empowered-teams/ 
• FACILITATION SKILLS: https://customer-service.com/facilitation-of-sqi-programs/

Watch some of our testimonials

Empower yourself and your Team with Service Quality Institute’s Customer Service Certification Seminars: a 4-day customized seminar dedicated to the nuances, strategies, and keys to driving a service strategy and customer experience at your organization. Gain the validity and recognition necessary to advance in your career or strengthen your management group with sessions designed for both trainers and leaders. 

Certification Seminars

SQI has garnered international recognition as an educational leader in Customer Service Certifications, management, strategy, and the science of interpersonal communication, and helping people believe in themselves. Our Certified Customer Service experts continue our tradition of helping you create a customer-centric culture!