Happy Holidays

Empowered Employees make better business says John Tschohl on Good Morning Vail!

John Tschohl discusses his book "Empowerment: A Way of Life" on Good Morning Vail!

Empowered Role Models

Empowered Role ModelsI’m talking about empowerment. If you want to grow your business and ensure its continued success, it’s absolutely essential that you empower your employees to take care of your customers. Doing so will eliminate the need to micromanage your staff, provide you more time to focus on the big picture, and dramatically increase your customers’ loyalty to your business, which will result in increased revenues and profits.

Creating and inspiring a new level of service culture at the end of 2010!

Empowerment bookRead the book and find out how you can empower your employees to implement superior customer service.


Thanks for your interest in our Blog!

To subscribe to our blog, just complete the fields below:

* = required

The Foundation of Customer Service
Every one of these tenets is an essential part of high quality customer service. Can your company afford to lose business by missing even one of these basic traits? what's your return on service?


Bad customer service loses money.
Find out how much money your company has lost due to its poor customer service practices with our "Return On Service" calculator.  what's your return on service?