A customized solution
SQI tailors, personalizes, and customizes programs to any degree your organization wants with no limitations. We will work with you to create a program that changes your employees’ attitudes and behaviors. These programs will build morale, teamwork and communication by empowering your employees.
Eliminate 80 percent of employee’s training time.
Time is the most expensive part of training. Our programs will reduce costs of training while producing more productivity, thus greater profits.
Eliminate 95 percent of all travel expenses
All SQI training is done on site by the organization’s own employees.
We Create Service Cultures For Companies
The Service Quality Institute has the largest collection of customer service programs, DVDs, literature, seminars and certification programs in the world. With our proven system, businesses are able to introduce a new program every four to six months helping you create a culture change, and sustain your business’s commitment to customer service excellence. Your employees will benefit from the convenience of our Online Learning Program, and Certifications Seminars can be scheduled to help you drive the service culture. We will show you how to save money by introducing programs like our BAD Cost Reduction Campaign. SQI can help your organization measure its return on investment monthly, quarterly, and annually. These programs will empower your employees, increase productivity, and improve customer satisfaction. Start cultivating your Service Culture now.