SQI has 12 online learning programs you can use. If you have individuals that need tailored learning you have a variety of programs to choose from. They are affordable starting at $97 and drop in volume to $18 a person.
Coaching for Success is ideal for everyone on a management or supervisor role. If you have a small company this is the only economical way to learn. Employee turnover is expensive. Most employees leave because they do not feel loved, wanted, valued and appreciated. This will each you have to motivate high-performing employees and fire those who do not fit in. Ideal for anyone who wants to develop their leadership and coaching skills. Our channel partners are also able to implement the program live in your market.
Each course allows a free preview. Here are the other 11 programs
Handling Irate Customers can help you learn how to handle some of the most difficult situations you ever encounter.
Speed can help you shrink the time by 90% to help customers.
Remember Me teaches you why and how to remember the customer and use their name.
Exceptional Service helps you learn how to deliver exceptional service
Moving Up teaches you how to become extraordinary and indispensable.
The Service First Video Library has over 180 hours of video with 12 separate topics.
Empowerment: A Way of Life Empowerment is the backbone of great service.
Loyal for Life All about service recovery, Teaches you how to keep a customer in 60 seconds or less.
Feelings for Professionals is our flagship program. Ideal for those in banking, government, insurance and office settings
Feelings Retail Service is our other flagship program. Ideal for those in service retail environments
Healthcare With Feelings is our flagship program customized for health care.