John Tschohl Service Strategy Seminars Developing a Customer-Centric Culture takes Relentless focus and work. My goal during the remainder of the year is to help organizations learn how to drive a culture wrapped around awesome customer service. I am available for live seminars using Zoom or whatever medium you prefer. While I am willing to jump on a plane to go anywhere in the US or the world, large events are limited. I have received my 2nd Moderna vaccine on March 29. If you have an annual or special event where I can help please let me know. With Zoom, participants can be at their home or office with NO travel expenses occurred. The seminar can be any length you want. Customer service over the last 12 months is the worst I have ever seen. When business is hurting your customer experience has to be awesome. Not just good. I speak on service strategy. How do you create a service culture? Management must buy into the strategy and live it every day like Northeast Delta Dental in the March newsletter or Chewy.com. I am offering my US pricing for seminars and with the savings on travel, you can easily save 50% off my normal seminars live. Visit my speaking site www.JohnTschohl.com If you want to look at dates for 2021 or 2022 contact: Marina Lukyantseva, VP Russia Marina@servicequality.com Whats App 1-408-637-8730 Carmen Velasco, VP Latin American Carmen@servicequality.com Whats App 1-619-862-7694 John Tschohl John@servicequality.com Cell/Whats App 1-612-382-5636 |